Privacy Policy

Effective Date: January 2025

MuscleMap ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This privacy policy explains what data we collect, how we use it, and how we comply with Apple's App Store privacy requirements, Meta Platform policies, and relevant privacy laws.

What We Collect

When you place an order or create an account

We collect:

• Your name
• Your email address
• Payment information (processed securely via Stripe through Shoprocket — we never store your card details)

When using the MuscleMap app

We collect:

• Fitness data (muscle tension measurements, displacement, session history)
• Session metadata (timestamp, body location, device ID)

When you message us on Instagram

If you contact us through Instagram Direct Messages, we may collect:

• Your Instagram username and user ID
• The content of messages you send us
• Message timestamps
• Message metadata (such as message IDs)
• Any information you voluntarily share in your messages

This data is received through the Meta (Instagram) API and is used solely to respond to your inquiries and provide customer support.

How We Use Your Information

We use your information only for purposes necessary to provide our service:

• To authenticate your account and sync your session data
• To display your session history, body heatmaps, and analytics within the app
• To send order confirmations and important product updates
• To respond to your questions and provide customer support (including via Instagram DMs)
• To send automated replies to common inquiries
• To improve our service and fix technical issues
• To maintain logs for debugging and security purposes

Data Linked to You

The following data is linked to your identity:

• Name and email address
• Fitness session data recorded via the MuscleMap device
• Instagram username (if you message us on Instagram)

None of this data is shared with third-party advertisers, data brokers, or used for tracking.

What We Don't Do

• We do not sell your data to anyone
• No third-party advertising or marketing SDKs
• No use of your data for behavioral targeting or ad measurement
• No access to your contacts, photos, camera, or precise location
• We do not use your Instagram messages for marketing purposes

Data Sharing

We only share your data with service providers necessary to run MuscleMap:

• Stripe – for secure payment processing
• Shoprocket – for checkout and order management
• Meta/Instagram – to receive and respond to your Instagram messages (via the Instagram Messaging API)
• Google Cloud – for secure data storage and hosting

These services handle data under their own privacy policies. We do not sell or share your data with anyone else.

Data Storage & Retention

Your data is stored securely on U.S.-based servers. We retain data only as long as needed:

• Account data: Kept while your account is active
• Session data: Kept while your account is active
• Instagram messages: Kept for a short period (typically up to 90 days) to provide support, then deleted
• Server logs: Kept briefly for debugging and security, then automatically purged

When data is no longer needed, we delete it. You can also request deletion at any time.

Security

We use reasonable security measures to protect your data, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure cloud infrastructure
• Limited access to personal data (only team members who need it)

Your Choices

You have the right to:

• Request access to the data we have about you
• Request correction of inaccurate data
• Request deletion of your data
• Stop messaging us on Instagram at any time

Data Deletion

You can request deletion of your data at any time. We will process your request within 7 business days.

For detailed instructions, visit our Data Deletion page.

Or email us directly: harrisonshu.21@gmail.com

International Users

At this time, MuscleMap is available only in the United States. All data is stored on U.S.-based servers.

Changes to This Policy

We may update this privacy policy as our service evolves. If we make material changes, we'll notify you through the app, via email, or by posting a notice on our website.

Contact Us

If you have questions about this privacy policy or your data, contact us:

📧 harrisonshu.21@gmail.com

Thank you for trusting MuscleMap.